Refund Policy

MakePorn shows the price, currency, billing interval and terms of an offer before checkout. Credits are service units rather than cash. This policy does not limit rights that cannot lawfully be waived.

Requesting a refund

Unless applicable law requires otherwise, a purchase or renewal may qualify for a refund only if you request it within 24 hours after the charge and none of the credits supplied by that purchase or renewal have been reserved, consumed, or otherwise used to receive a service benefit. Approved refunds go through the available original payment route; the payment provider or financial institution may affect processing time.

Duplicate charges, confirmed billing errors and cases where purchased credits or paid service were not provided are reviewed separately. Contact support with your account email, payment date and amount, any transaction reference, and a description of the problem. Do not send full payment-card or banking details.

Cancellation and generation outcomes

Canceling an eligible subscription in Billing stops its next renewal and normally leaves its benefits available through the paid term. Cancellation does not itself refund that term, except where required by law or otherwise eligible under this policy.

Subscription credits are allocated monthly, even when the subscription is billed annually; unused subscription credits expire at the end of their allocation window. Separately purchased credits are not part of that reset and are not lost solely because a subscription ends.

A request blocked before provider work begins has its reserved credits released. If provider work or cost was already incurred before a request is rejected or removed, applicable credits may be consumed. A technically completed result that does not match your preferences does not automatically qualify for a refund. Failed or incomplete generations may receive a credit adjustment under the applicable Product rules; a credit adjustment is not a cash refund.